Front Sign LLC respects and strives to protect your privacy. This statement covers how we collect and use your information as well as the choices you have regarding that process. In general, our web site is designed so that you can visit it without identifying yourself or providing personal information unless you choose to do so.
Some areas of our site request mandatory information. This may be needed before we can fill or honor a request. For example, we may need a full mailing address to send requested materials or data to qualify you for special offers. If you do not provide the necessary information, you may not receive the material or be eligible to participate in an offer or contest.
Important! For your convenience, Front Sign’s web site contains links to various third-party web sites which have related information. However, Front Sign has no control over these sites, their privacy policies, or their contents. Before providing any personal information to these sites, you always should read their privacy policies.
II. Information Collection and Use
Front Sign collects both personal and non-personal information. This allows us to better help you and our customers in a variety of ways. For example, we use the information for market research to determine the desired types of products, options, features, and support needed. We may send you product updates, new product information, or surveys. Personal Information includes data directly connected to your personal identity. This includes things like your name, address (email and home), phone number, fax number, and user passwords.
Front Sign also deals with other providers who help us with our services to you. Front Sign does not sell your personal information to third parties; however, we do share it with others when necessary. For example, your name and address may be shared with a shipping company when a printer is sent to you; credit and billing data is shared with a financial institution who handles product payment plans.
In these types of cases, Front Sign requires that those providers keep this information confidential. These providers are under contract that forbids their personal use, sale, or transfer of your information to a third party.
Non-personal information is any data not connected directly to your specific personal identity. Examples may include which areas you visit on our web site or general data such as what types of software you use. We use internal software and direct online surveys to collect this information; we do not use Web Beacons (tiny files that checks your system for data like a cookie number, web pages visited, and the time and date).
III. Information Sharing and Security
Front Sign uses your information to help us better serve you and understand your needs. It may be used to complete transactions such as purchasing or shipping a product, setting up billing, or returning merchandise. It can be used to provide product service and updates, to send you promotional offers, or to communicate with you. We also allow you to select the means of communication (see “Your Privacy Choices” later in this document).
Highly sensitive data (credit card numbers or other such personal information) is used only by Front Sign LLC and our service providers who agree to keep the information confidential. Unless you request this information be kept on file, it is maintained only as long as it takes to provide the related service.
Less sensitive personal data collected online may be used in combination with data you provide by other means (registration cards, surveys, trade shows, etc.). This information may be used for such things as studying the effectiveness and usability of Front Sign’s web site as well as monitoring or improving customer satisfaction with our web site.
Front Sign reserves the right to transfer any personal data you provide online or through other means across state and country boundaries for consolidation, management, and storage. Front Sign uses physical, electronic, and security procedures to protect the information you provide to us. You also should take due precautions to prevent unauthorized access to your data on the internet.
This includes but is not limited to changing your password frequently, using only secure browsers, implementing encryptions where warranted, etc. In certain judicial circumstances (such as legal subpoenas, warrants, or orders), personal information may be disclosed. Also, Front Sign reserves the right to release this information if we believe in good faith that such disclosure is in the best interest of the public and/or its safety or if it is to protect Front Sign LLC’s rights or property.
Your personal information is not sold to third parties. However, if Front Sign merges, is acquired, or sells its assets to another entity, Front Sign may provide your information that is related to that part of our business to that entity without your consent. In such transactions, Front Sign will seek protective agreements for your information accordingly.
IV. Your Privacy Choices
Unless you consent, Front Sign will not communicate any information to you. If you do consent to receive materials, you may choose of the types of material sent (such as product, special offers, or other related data) and the manner in which you receive the various information. You may select from email, fax, phone, or postal conveyance. Plus, you can change that choice at a later date or choose to block information from being sent to you.
Note: This selection of conveyance does not include communications regarding completing orders, safety warnings, contracts, support, or driver updates.
Front Sign will make a concerted effort to ensure that your choice is implemented correctly and in a timely manner. Important! If you change your privacy choices on use of your personal information, it is not retroactive to information already released to third parties due to your previous choices. Third parties are not bound by your changes.
V. Children’s Privacy
Children’s privacy and safety is of utmost importance to Front Sign. Consequently, our site is designed for a general audience. Front Sign does not target its information to children nor knowingly try to collect information from them. We also highly recommend that parents/guardians actively monitor and control all online activities by their children.
VI. Policy Changes and Notification
Note: For your protection, it is recommended that you regularly check the privacy policies of all web sites that you visit. Also, you may want to check your system regularly and delete cookies found; over time, cookies can collect, tie up disk space, and slow your system.
Front Sign a registered trademark of Front Sign LLC
FREQUENT ASKING QUESTIONS
What personal information do we collect from the people that visit our website?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use Live Chat or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities, in order to make your visit to our site as safe as possible.
Malware Scanning is used regularly.
Your personal information is contained behind secured networks, and is only accessible by individuals with special access rights to such systems, who are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
To maintain the safety of your personal information. We implement a variety of security measures when a user places an order, and submits, or accesses their information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. However, since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features may be disabled.
Front Sign does not sell, trade, or otherwise transfer your Personally Identifiable Information, to outside parties unless we provide users with advance notice. This does not include website hosting partners, and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. Front Sign may also release information, when appropriate, to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site, and welcome any feedback about these sites.